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Thamani insights

Design a dashboard around decisions

How to make programme dashboards more useful for decisions.

A dashboard is valuable when it helps a team notice a pattern, ask a better question and decide what to do next.

Begin with a decision

Identify who will use the dashboard, how often and which decisions it should support. A programme manager reviewing delivery weekly needs different information from a funder looking at longer-term outcomes.

Show context alongside numbers

A total can hide important differences across groups, locations or time. Include relevant comparisons, clear definitions and a way to flag missing or uncertain data.

Make ownership part of the design

Agree who enters data, who checks quality and how findings feed into a review meeting. A simple dashboard used consistently can do more for learning than a complex one nobody trusts.

Start with a small set of meaningful measures, test them with users and refine the view as the questions evolve.

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